It generally takes 5-7 business days for us to process and create your custom order. Ready to ship items however, will ship within 48 hours, but typically less
Estimated shipping times
From the time your order is complete, USPS First Class shipping takes 5-7 business days. Priority shipping takes 2-4 business days.
Once your order leaves our shop, we cannot guarantee shipping times. We can help facilitate questions regarding tracking, but actual delivery times will depend upon the carrier. If you wish to upgrade shipping to UPS, please inquire and we will adjust the charges.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply.
We will not ship internationally as a Gift. We currently do not ship internationally.
We are not responsible for delays due to customs.
Returns & exchanges
If there is a concern about your order, we accept returns and exchanges.
Unfortunately we cannot accept returns for orders with personal engravings.
Contact us within: 14 days of delivery
Ship items back in same condition order was received within: 30 days of delivery
The Customer is responsible for return shipping fees.
The Amount due to be refunded will be issued upon safe arrival of the return.
I don't accept cancellations
But please contact us if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless orders arrive damaged or defective, we can't accept returns for:
- Custom or personalized orders
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.